Python: get output from a command line which exits with nonzero exit code

I am Using Python 2.7.1 on a Windows Server 2008 R2 x64 box.

I'm trying to get the output of a command line process which gives a nonzero exit status after outputting the information I need.

I was initially using subprocess.check_output, and catching the CalledProcessError which occurs with nonzero exit status, but while the returncode was stored in the error, no output revealed this.

Running this against cases which give output but have an exit status of 0 works properly and I can get the output using subprocess.check_output.

My assumption was that the output was being written to STDOUT but the exception pulls its 'output' from STDERR. I've tried to re implement the functionality of check_output, but I still get nothing on the output when I believe I should be seeing output to STDOUT and STDERR. My current code is below (where 'command' is the full text, including parameters, of command I am running:

process = subprocess.Popen(command, stdout=subprocess.PIPE, 
stderr=subprocess.STDOUT, universal_newlines=True)
output = process.communicate()
retcode = process.poll()
if retcode:
    raise subprocess.CalledProcessError(retcode, image_check, output=output)
    return output 

This gives me the following in the variable output: [('', None)]

Is my subprocess.Popen code correct?